Shipping & Returns
Processing
Orders are processed once payment is confirmed. Crypto payments confirm automatically on-chain; manual transfers are released once funds clear.
Shipping
A flat shipping rate applies, with discreet, temperature-aware packaging on every order. Tracking is emailed when your order ships.
Returns
Due to the nature of research materials, all sales are final once shipped, except where an item arrives damaged or incorrect.
Questions
Contact research@dexalabs.ca.